The purpose of this policy is to govern requests made to League Organisers (LO) and Tournament Directors (TD) for the refund of league or tournament registration fees.

Upon registration and payment of a league or tournament, a person is considered to be committed to participating in the league or tournament. From this point no refunds will be provided, except in very special circumstances.

Registration numbers are used to determine team size and balance for upcoming leagues and tournaments. Players who pull out, after registering for an event, make managing the delicate balance of player skills and team numbers extremely difficult for the TD or LO. The expectation that no refunds shall be given to a player wishing to pull out of a tournament or league should act, in part, as a deterrent for people who register with the intent to pull out later if they change their mind.

Venues are booked in advance to cater for the number of players expected to be participating in the league or tournament. Players withdrawing from events after registering mean that the TUA would need to cover the difference between what has been budgeted for, and the amount of money that was received from registrations. The policy, of no refunds except in very special circumstances, means that costs can still be covered in the event players no longer wishes to play in a league or tournament.

Management of this policy will be applied in the following ways:

• Requests for a refund should be made to the TD or LO.
• The applicant must show that there was an extraordinary circumstance which occurred, that resulted in the Applicant no longer being able to participate in the event.
• Refunds are at the discretion of the TD or LO.
• Written requests can me made to the TUA Executive to appeal the decision made by the TD or LO.
• All approved refunds will be made in the form of a cheque to the person making the request.
• The TUA can not transfers funds from one event to another for an individual.